License Grant

The terms should outline the rights and restrictions granted to the user in relation to the CRM software. It may specify that the user is granted a limited, non-exclusive, non-transferable license to use the software for their internal business purposes.

User Responsibilities

The terms may specify the user's responsibilities, such as maintaining the confidentiality of login credentials, ensuring compliance with applicable laws and regulations, and using the software in a lawful and appropriate manner.

Data Ownership & Security

The terms should clarify the ownership of the data entered into the CRM software. Typically, the user retains ownership of their data, while the software provider may have certain rights to use the data to provide and improve the services.

The terms should outline the measures taken by the software provider to protect the security and confidentiality of the user's data. This may include encryption, regular backups, and compliance with data protection regulations.

Support & Maintenance

The level of support and maintenance provided, including response times and limitations, is defined according to our service level commitments.

Payment Terms

If the CRM software is not provided for free, the terms should include details about the pricing, payment methods, and any applicable taxes. It should also specify whether the fees are recurring or one-time, depending on the selected plan.

Termination

Either party may terminate the agreement under defined conditions, including notice requirements. Upon termination, access to services and data handling will follow our data retention policy.

Intellectual Property

The terms should clarify the intellectual property rights related to the CRM software. It may specify that all copyrights, trademarks, and other intellectual property rights belong to the Ajasys Technologies.

Limitations of Liability

Ajasys Technologies shall not be liable for damages arising from the use or inability to use the CRM software, except as required by law.